How Telvo collects, uses, and protects personal information.
Overview
This Privacy Policy describes how Telvo, LLC and its affiliates (collectively, "Telvo") collect, use, disclose, and protect personal information gathered through this website, the LP portal, and related communications channels. By using our website or LP portal, you consent to the practices described in this policy.
Information We Collect
Telvo collects the following categories of personal information:
- Contact information voluntarily submitted through forms, email, or LP portal registration
- LP entity and beneficial ownership information required for KYC and AML compliance
- Tax reporting information necessary for K-1 preparation and equivalent non-U.S. reporting
- Website usage information including IP addresses, browser type, pages visited, and time on site
- LP portal usage logs and document access records
How We Use Information
Telvo uses personal information to administer investor relationships and fund vehicles, deliver LP reporting and tax documentation, comply with KYC, AML, and sanctions screening obligations, communicate about fund activity and platform announcements, secure and maintain the LP portal, and improve website functionality.
Information Sharing
Telvo does not sell personal information. We share personal information only with service providers acting on our behalf (fund administrators, auditors, legal counsel, tax preparers, IT vendors), regulatory authorities as required by law, and third parties in connection with a merger, acquisition, or reorganization.
Security
Telvo maintains administrative, technical, and physical safeguards to protect personal information, including SOC 2-aligned access controls, multi-factor authentication for the LP portal, encrypted document exchange, and role-based access provisioning. No system is completely secure; you use the LP portal and communicate with Telvo at your own risk.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete personal information Telvo holds about you, restrict or object to certain processing, and receive a portable copy of your data. To exercise these rights, contact [email protected].
Retention
Telvo retains personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal and regulatory obligations (including recordkeeping requirements applicable to investment managers and fund vehicles), and resolve disputes.
Contact
Questions about this Privacy Policy or Telvo's data practices should be directed to [email protected] or by mail to Telvo, LLC, 1910 Pacific Ave, Suite 2000, Dallas, TX 75201.